RMA Request Form
Company Name:*
Company Address:*
Territory:* Americas
Europe
Australia
China
South East Asia
North Asia (i.e. Hong Kong, Taiwan, Japan, Korea and Russia)
Others, please specify:
Name of Submitter:*
Phone:*
Email:*
Product Description:* SX-3000 Standalone Integrated Media Block™
Portable Storage
Enterprise Storage
SX-2000 Digital Cinema Server with Integrated Media Block
SX-2001 Digital Cinema Server
DCI-3000 Digital Cinema Integrated Projection System
SDM-4000 Display Maestro
EN-2000 Digital Cinema Encoder
3D System
SR-1000 Standalone Integrated Media Block™
SX-4000 Standalone Integrated Media Block™
SX-2000AR/TR Digital Cinema Server
SCL-1000, SCL-2000 family
Others, please specify:
Model No.:*
e.g. SX-2001A
Serial No.:*
Part Name:
Part Serial No.:
Quantity:*
Reason for Return:*
Valid Error Code or Fault Description:*
Under Warranty (Yes/No):* Yes
No
CRM Failure Case No.:
If the technical contact differs from the submitter, please state below:
Technical Person:
(i.e. person who first
observed the failure)
Phone:
Email:
Date of Observation:* Year Month Day
Security Code:*


Please enter the 4 letter security code you see in the box.